Sending in your cash
You have placed an exchange order. Pack the banknotes and coins so they stay together in transit, and put your order number inside the parcel so we can match it to your payout.
Which address should I use?
Send the currency to this address:
Chaseflex s.r.o.
Smilova 373
530 02 Pardubice I-Zelené PÅ™edmÄ›stÃ
Czech Republic
Write the company name on the parcel. Do not describe the contents on the outside.
What should I include with the currency?
Write your order number on a piece of paper and put it in with the notes and coins. You can also include a printout of your order confirmation. Without the order number we cannot tell which order the parcel belongs to.
How should I send banknotes?
Fold the notes inside a plain sheet of paper or a card so they are not visible through the envelope. Use a non-transparent envelope. If you are sending many notes, use a cardboard or padded envelope. Do not use a window envelope.
How should I send coins?
Pack coins so they cannot shift or rattle. Fill empty space with paper, bubble wrap, or similar light packing, and tape the edges and corners. Empty glass jars into a bag or a sturdy box before you post them. Glass can break in transit.
Check the coins and notes before you send them. We cannot buy damaged currency. If you are unsure, read the damaged coins and damaged banknotes guides.
How should I seal the envelope?
Tape the flap, the edges, and the corners. Coins and a thick stack of notes put pressure on the seal. If you write the delivery address on the back and cover it with clear tape, it is easier to see whether the envelope was opened.
Who pays the postage?
You pay the postage. The cost depends on the weight, the size, and the service you choose. Pay the full amount. Underpaid letters and parcels are often returned or held for collection.
Should I include a return address?
Yes. Add an address we can use if the parcel has to come back. A street address or a PO box is fine. In the United Kingdom and much of Europe the return address usually goes on the back flap. In the United States it usually goes in the upper left of the front.
Should I use a tracked service?
If the currency is worth more than a small amount, use a tracked or signed-for service so you have proof of posting and delivery. For a higher value, use a guaranteed or courier service. Shipping is at your risk. The Terms and Conditions explain this in more detail.
What if the parcel is heavy?
Email info@currencybuyback.com before you post a heavy parcel, and tell us the approximate weight. We will confirm how to send it.
Is it legal to send cash in the post?
In many countries, including the Czech Republic, the United Kingdom, the United States, and much of the European Union, sending banknotes by post is allowed. Some countries restrict or forbid mailing cash, or they set a maximum amount. Check the rules that apply where you post the parcel before you send it.